Welcome to CPP51122.com.au. This Privacy Policy outlines how CPP51122.com.au (referred to as "we", "us", or "our") collects, uses, manages, and discloses personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) and other relevant Australian privacy legislation.

As an informational platform for vocational education qualifications such as the Diploma of Property (Agency Management) (CPP51122), we are committed to protecting the privacy of our visitors and users. This policy applies to all personal information collected through our website and interactions related to our services.

1. Collection of Personal Information

We collect personal information that is reasonably necessary for us to provide our services, connect you with training providers, and communicate effectively.

1.1 Types of Information Collected:

Personal Identification Information: Name, email address, phone number, and location (state/territory).
Educational and Professional Information: Interest in specific courses (e.g., CPP51122), current employment status, and educational background if provided for course matching.
Website Usage Data: IP address, browser type, pages visited, time spent on pages, and referring website addresses collected via cookies and analytics tools.

1.2 How We Collect Information:

Directly from you: When you fill out enquiry forms, subscribe to newsletters, or contact us.
Automatically: Through our website using cookies and similar tracking technologies.
From third parties: Where authorised by you or permitted by law.

2. Use of Personal Information

We use the collected personal information for the following primary purposes:

Service Delivery: To provide you with information about the Diploma of Property (Agency Management) and connect you with relevant Registered Training Organisations (RTOs).
Communication: To respond to your enquiries, send you updates, newsletters, and relevant opportunities.
Website Improvement: To analyse and improve our website content, functionality, and user experience.
Marketing (with consent): To send you information about courses or services that may be of interest, where you have provided your consent.
Compliance: To comply with our legal and regulatory obligations.

3. Disclosure of Personal Information

We may disclose your personal information to third parties in the following circumstances:

Registered Training Organisations (RTOs): If you submit an enquiry for a specific course or provider, we will share your details with that provider so they can contact you.
Service Providers: To contractors and service providers who assist us in operating our business (e.g., IT support, marketing agencies, analytics providers). These parties are bound by confidentiality obligations.
Legal Requirements: Where required or authorised by law, or to respond to legal processes.
Emergencies: In situations involving a threat to the life, health, or safety of an individual.

We will not sell, rent, or lease your personal information to third parties for their independent marketing purposes without your explicit consent.

4. Data Security and Retention

We take reasonable steps to protect the personal information we hold from misuse, interference, loss, unauthorised access, modification, or disclosure. These steps include secure electronic storage and restricting access to authorised personnel only.

We retain personal information for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

5. Cookies and Tracking Technologies

Our website uses "cookies" to enhance user experience and analyse traffic. Cookies are small text files placed on your device. You can set your browser to refuse cookies, but this may affect website functionality.

6. Your Rights

Under the Australian Privacy Principles, you have the right to:

Access: Request access to the personal information we hold about you.
Correction: Request that we correct any inaccurate, out-of-date, or incomplete information.
Complaint: Lodge a complaint if you believe we have breached the APPs.

To exercise these rights, please contact us using the details provided in Section 8.

7. Complaints

If you have a concern about our handling of your personal information, please contact us in writing. We will acknowledge your complaint and endeavour to resolve it promptly. If you are not satisfied with our response, you may refer your complaint to the Office of the Australian Information Commissioner (OAIC).

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: info@cpp51122.com.au
Website: Contact Form